Help center
How can we help?
For account, subscription, or app support, contact Room AI directly. We’ll reply by email.
Getting a better room concept
Start with a bright photo that shows the important walls, floor, and corners. Avoid heavy backlighting and temporary clutter. For small rooms, try the wide camera setting so the image gives Room AI enough context.
My generation did not finish
Check your internet connection, then try again with a clear image. If the issue continues, email support with the creation mode you selected and a screenshot of any error message.
How do subscriptions work?
Room AI uses Apple in-app purchases. Your subscription is managed through your Apple ID. To restore a purchase after reinstalling or changing devices, use the Restore Purchases option in the app. To manage or cancel a subscription, open iPhone Settings, select your Apple ID, then Subscriptions.
How do I save or delete a project?
Generated projects are stored in the app’s project library. You can save an image to your photo library from its project screen, or delete a project when you no longer want it stored locally.
Privacy questions
Read our Privacy Policy for how photos, local projects, subscriptions, and support messages are handled. For a privacy request, email us with “Privacy Request” in the subject line.